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Hi brokers I'm Cassandra Gaines This video is to help you when you receive a shipper Carrier contract, and you're a broker You don't have carrier Authority We all know in our industry You're not supposed to sign an agreement holding yourself out as a carrier It's some of the highest risks in our industry So This video will give you some tips and tricks first It seems obvious But train your salespeople I want to do when they receive a shipper carrier agreement Try for example Try not to have a contract at all with the customer if that doesn't work ask the customer how normally internally they handle these agreements when brokers want to make edits and when other brokers have addressed the issue of Hey we're not a carrier were a broker If the customer comes back and says that no edits are allowed do you forgo the business I Would tell you to have an analysis already in place and teach your salespeople to do the same They should come to you as a leader with the estimated business the lanes the commodity the value Anticipated value of the goods if possible And you guys should have a holistic Conversation on whether you want to accept the risk of signing a broker carrier contract and holding yourself out as a carrier some brokers decide that if the Income the potential revenue is high enough The risk is worth taking on if that's the case I then develop procedures I've worked in house for numerous brokers and I have also been outside counsel for numerous brokers I love procedures and the reason why is that if you're moving fast and you're growing fast procedures keep you from losing money Develop procedures if you sign a carrier ship or carrier contract holding yourself out as a carrier Make sure you put a reminder your calendar to check out the volume of this business to see if the revenue has made The risk worthwhile sometimes we sign these contracts and then six months to eight months pass, and we really haven't received much volume That is a different analysis You may decide that you don't want to take any shipments at all because the risk is not worth the revenue you're receiving Also another internal procedure make sure that no one is signing these agreements except for the appropriate folks Have an escalation policy that way you're not surprised later on when the agreement has been signed and no one had that holistic conversation that everyone needs to have about these agreements the reason why is often these agreements require You to be the carrier and be responsible for any in all loss you're risking your business You're risking your insurance, and you're risking your authority as well The other thing I am a compliance Guru I love compliance carrier compliance I love vetting carriers I think it's an art I don't think it's something you delegate, and you just leave to an electronic Platform such as our Miss I think it's something you supplement it with So when you have a contract that you've signed as a shipper Carrier contract and the...
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